Web-Based Chat Support--- In addition to the website submission form, the support email address, and the helpdesk phone line (906-487-7624), you can also do realtime chat support via the chat window in the lower right corner of our support website!
Helpdesk Reference Tool---SupportNet updated the knowledge base to provide more intuitive interface, better search, easier navigation, and a modern look. The 'wiki' we previously used has been replaced and users will now see links to the new system at info.remc1.net.