Freewheelin' Ep16: What 5 Things Does A Leader Need Within Their Own Practice For A Happy Efficient Team? (Dr Dave Nicol)
In this 10 minute video Dr Dave Nicol outlines the top 5 things a strong veterinary leader need to keep their team happy:
1. Have a long term vision
Why are you doing what you do? What's your unique selling proposition? Knowing this will help to attract the right people to your practice.
2. Work with your vision and values to recruit the right fit for your practice
Hire to fit your core values not just for skills alone.
3. Set the standards
Walk the walk, talk the talk and most importantly have everything documented.
The standard you walk past is the standard you're agreeing to.
4. Leaders have to be good at listening
You need to listen to what's going on, get feedback and listen to your team's needs. Two ears, one mouth is a good guide.
5. Give recognition and praise
Especially important for Millenials in your team. Practice giving feedback both good and bad.
Bonus Tip: be humble, honest and give yourself permission to fail
