retail practice

Featured Candidates & Positions

December 2020

Happy Holidays!

Season's Greetings to you from the team at Tier One Executive Search! We'd like to take a moment to thank all of our clients, partners, candidates, colleagues and you, our readers, for being a positive presence during an unforgettable year. For our final newsletter of 2020, we'd like to share some words of encouragement with you as we continue to wade through these uneasy waters. But first, please see our Featured Candidates and Positions.


Featured Candidates for Employers

Candidate 1: Regional Account Manager

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We are currently working with a passionate sales leader that has had a 20 year career in the automotive industry. Although coming up through the business as a dealership sales manager and GSM, this person has been a Director and Regional VP of Sales for an Automotive CRM tool. They have received 4 Presidents’ Club awards for performance and has consistently achieved revenue goals by over 105%. This automotive leader has a passion for training and development, helping dealers create new digital retailing strategies to drive business, they have an in-depth knowledge of all aspects of auto dealership profit centers as well as operational skill with most major automotive SaaS software. This individual is looking for a leadership position within a growing dealer solutions organization or a corporate position within a dealer group. If you are interested in speaking with this person, please email for more details or call +1-313-887-8300 ex.106.

Candidate 2: Corporate Trainer

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This NADA Fixed Ops certified leadership professional is looking for a position in the Denver, CO region. They have a wealth of experience as a fixed operations regional trainer for a top 20 US dealer group. They have onboarded hundreds of service employees and was instrumental in recruitment and training through several acquisitions. They were able to turn a struggling service department around, bringing their customer service score above 92%, helping to earn this store a Honda President’s Award. This candidate was also able to identify and fix a faulty service process in another store, saving the dealership over $82K annually. This 5 time Honda President Award winner is looking for another dealer group to help make their fixed ops department the best they can be. Please contact Elliott if you would like to learn more about this candidate: or call 313-887-830 ext 106.


Featured Positions for Job Seekers

Position 1: Corporate Controller

We are working with a fantastic family owned dealer group in the Midwest that is looking for a corporate controller. This group currently has 5 dealerships representing a variety of import and domestic brands and are looking to grow over the next several years. They have invested heavily in their business and employees to create a positive and exciting environment for both staff and customers. The ideal candidate for the corporate controller role will have several years of both accounting as well as automotive dealer experience. This role is responsible for all aspects of finance at the corporate level as well as managing 5 employees at the dealer level. We are looking for someone that will be able to lay out and implement the processes and infrastructure for future growth for this company, someone that has seen a small dealer group expand into a large organization and what it takes to be successful in that endeavor. If you are a driven, forward thinking individual with a passion for winning, email or call +1-313-887-8300 ex.106 for more details.

Position 2: Audit Manager (CPA), Dealership Operations

In this role, you will be joining one of the world’s largest global accounting networks, which has nearly $1 billion in revenue. Our client company is known for having a strong focus on corporate culture, as well as a commitment to internal career growth for its team members. This has resulted in the firm being routinely recognized as a “Best Place to Work”. This role would be focused on managing the audit process for their retail car dealership practice. The company has more than 1,100 clients within this practice, which are some of the most successful dealer groups in the nation. This role can be based out of Columbus OH, Indianapolis IN, Tampa FL, or Fort Lauderdale FL. Please apply only if you are a current CPA. Email or call +1-313-887-8300 ex.103 for more info.

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A Positive Note, At the End Of a Tumultuous Year

After facing situations of extreme adversity and challenge, it is said that we grow stronger. Collecting insights and experiences while overcoming hardships and difficulties lends to our fortitude, endurance, perseverance and and resilience. This holds true in both our personal lives and in our professional lives.

This year, most people saw their place of work go through radical change - unlocking a whole new level of stress and anxiety. It is easy to simply operate in "survival mode", however this is not an effective long-term business strategy. Instead, this is an opportunity to nurture our resiliency, both in ourselves and in our work environment.

Resilience is defined as the capacity to recover quickly from difficulties. It is not only our ability to cope with crisis, but to thrive and flourish in the aftermath. It is the reduction in our vulnerability to stress and the impact of a stress-inducing event.

Resiliency in the workplace lends to a stronger morale, higher employee retention rate, improved performance and competitive edge. Best of all, resiliency is a skill that can be learned and adopted with some effort and focus on our attitudes and behaviors.

Here are some factors that help to cultivate resilience and fortitude not only within yourself, but in your fellow employees and work culture as well.


Reminding yourself that the current state of difficulty you are experiencing is a temporary state and that things will get better is a good way to build resiliency. Look for the positives in every situation and be grateful for them. To generate optimism within your team, have regular check-in's and talk about your team mates' successes. Share positive feedback from your customers/clients with your team.

Achieving Balance

Leave time for health and wellness. Taking preventative measures for physical and mental health has never been more important. Allow yourself the time to meditate, exercise, eat healthy and sleep well. Also, as a leader, allow time and opportunity for employees to participate in social responsibility programs, mentorship programs, or other wellness programs. Know the signs of someone suffering from mental health issues and connect them with help when they need it.

Managing Strong & Difficult Emotions

Emotional intelligence is the ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and defuse conflict ( Like resiliency, emotional intelligence can be learned and developed. Consider implementing programs or providing access to resources that operate as tools to practice and improve mindfulness, self awareness and social awareness.

Sense of Support

Relationships with colleagues can be a source of strength. Those who demonstrate resiliency tend to have a strong social network of support. Encourage casual meetings and talk about non-work subjects. If staff are working from home, make the extra effort to ensure a solid connection. Keep the communication and words of encouragement flowing. Make yourself approachable - let employees know that they can come to you with a problem.

Stay Consistent

Continuing your company culture when everything else has changed encourages resiliency and fortitude. Company culture is based on a set of principles that are the foundation of your business. Keep them in view of yourself and your team. Company values such as trust, respect, accountability and inclusivity must be shared, agreed upon by all, communicated regularly and embodied by leaders.

Above all else, this year has taught us the value of resiliency. This quality certainly stands as a factor in determining the success of a company - especially during trying times. The strength of a company comes from the strength of its employees and steps can be taken to build on this strength.


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