RIDE WEATHER CANCELLATION POLICY

With winter upon us, we just wanted to remind our RIde passengers that sometimes severe weather may cause us to cancel or modify service. Please review our weather cancellation policy, so you know what to expect.

Also, please remember to always dress appropriately for the weather!

Thank you.

The RIde Program may cancel transportation services as a result of severe weather conditions posing a significant safety risk for RIde passengers and drivers. Events such as severe snow or ice storms, hurricanes, and flooding could result in service cancellations.

Whenever possible, exceptions will be made for transportation to life-sustaining medical treatments, such as dialysis. In accordance with federal regulations, RIPTA ADA service will operate whenever possible in conjunction with RIPTA fixed-route services.

Decisions to cancel service will be based on the best available weather information and travel advisories for Rhode Island as issued by the National Weather Service
(www.weather.gov). RIde transportation will only be cancelled when severe storm conditions jeopardize any reasonable expectation of safe travel.

If RIde service is cancelled, RIPTA will notify the media and post a service alert on RIPTA.com and RIPTA’s social media outlets (Facebook: @RideRIPTA, Twitter: @RIPTA_RI). Every effort will be made to notify passengers.