Case studies - Finding solutions to pain points
Clients often approach me wanting to get examples about how other businesses have dealt with tricky business situations. Sometimes this involves product launches - the good, the bad and the ugly. Other times, it's to illustrate how an organisation changed its supply chain or revamped their customer service or marketing. It's just smart to gain this insight, so you can offer a range of options for your business and clients. One place I like is the The Case Centre, which has the world's largest collection of case studies for purchase.