May 2015 Newsletter Robin is simply the best Congratulations to Robin Eddleston of Springhill Care Home, named as Britain’s best when it comes to de
May 2015 Newsletter
Robin is simply the best
Congratulations to Robin Eddleston of Springhill Care Home, named as Britain’s best when it comes to dementia care.
Robin, a senior healthcare assistant, won the National Dementia Carer of the Year title at the Great British Care Awards, the industry’s premier awards event.
He was joined at the awards ceremony at the International Convention Centre in Birmingham by colleagues Jan Wilkins, general manager of Riversway Nursing Home in Bristol, who was a finalist in the Registered Manager Award.
A team from Affinity Supporting People, Springhill Care Group’s supported living service, were also finalists for the Care Team of the Year Award.
In the second of a series of articles examining key issues within the care sector, Theresa Swan, Springhill Care Group’s learning and development manager, looks at customer service.
Effective customer service is held in great regard by all businesses, and those working in health and social care place a high priority on this vital aspect of their relationship with customers and the local community.
Fantastic news for Springhill Care!
We are through to the next round of the BIBAs 2015 in all three categories entered.
Business of the Year Excellence in Customer Service Service Business of the Year
All three interviews are to be held in May, we will keep you updated.
To read more of Springhill Care's recent news articles, please view our website www.springhillcare.com
Well Done Affinity
Congratulations to our Affinity team who were finalists in the National Great British Care Awards after previously winning Care Team of the Year in the regional finals.
Well done everyone!
Paul displays latest tapestry talents
Paul, one of the gentlemen Affinity supports, has put the finishing touches to his latest work of art.
The tapestry containing a scene of a boat on the sea, was beautifully hand-stitched and took almost two years to create.
Paul uses his spare time to create the incredible pieces and his work brings joy to many people. Here he displays his wonderful creation for all to see. Keep it up Paul, we look forward to seeing what you’re going to make next.
To read more about Affinity Supporting People, please view our website www.affinitysupport.org
Well done Edna
We were very pleased to announce that our Edna achieved her personal goal of raising an AMAZING £500 for our residents fund from selling all you lovely people, Easter raffle tickets.
Jean presented Edna with flowers and a chocolate egg just to say well done & thank you so much Edna from everyone at Birch Green.
A huge THANK YOU to everyone who donated prizes and to everyone who bought tickets for the hamper raffle.
Also congratulations to Alice who won first prize in our residents raffle.
Happy 50th Birthday Julie from all of us at Birch Green and Springhill Care.
We hope you had a lovely day.
To read more of Birch Green Care Home's recent news articles, please view our website www.birchgreencare.com
Well done Jan
Congratulations to Jan who was shortlisted in the National Great British Care Awards for the Registered Manager Award, after previously winning the regional finals.
Art & biscuits on the menu
A group of residents from Riversway Nursing Home recently soaked up the sights at the brilliant Grant Bradley Gallery in Bristol.
The gallery, situated inside the historic former Bedminster Library, is an exhibition space showing work by local, regional and international artists.
With the British weather so famously unpredictable, you really have to make the most of the outdoors when the clouds part and the sun does decide to shine.
That’s exactly what some of our Riversway residents did last week as they ventured to the popular town of Weston-super-Mare.
We are very proud to announce that a new member of our Riversway family was born on Thursday 23rd April. Her name is Anna Lea Kluganost.
Congratulations to Jan and your family, Anna Lea is absolutely beautiful.
To read more of Riversway Care Home's recent news articles, please view our website www.riverswaycare.com
Getting crafty at Springhill
Springhill Care Home has an abundance of people who are gifted in many areas of arts and crafts and recently our residents were quick to join in as we held our regular sewing club.
Always a popular activity for both our ladies and gentlemen, the most recent meeting of the club saw our residents wonderful artistic creations come to life including tapestries of an elephant, a cat and a beautiful unicorn. We’ll be back with the finished results in a few weeks’ time!
Catch a dream
Residents at Springhill Care Home enjoyed an afternoon talking about dreams and making some wonderful dreamcatchers – traditionally thought to reveal our inner secrets.
Ribbons, circles and intricate design resulted in some amazing designs and residents and staff had a most productive afternoon learning about the origins of dreamcatchers as well as discussing the mysterious world of dreams.
Fancy a bit of pampering?
Then Springhill Care Home is the place to be! Residents enjoyed a pamper session organised by Neelum, Bethany and Kelly – lovely foot soaks with organic aromatic oils (only the best products used at Springhill!) followed by manicures and painted nails.
Everyone said how much these therapeutic treatments aid relaxation and ease arthritic pain.
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