2018 Autumn eNews red
 

Hi Member,

My brain feels like it's full of cotton wool - yes that is the subject line of this week's eNews. Is there a medical term for such a feeling I wonder? The only reason I mention it is because of said afflication, I am unable to come up with another subject line for this eNews. I don't want to give you the idea the content is nothing but air and fluff because it's not - it's just my head that feels that way.

In fact, this week there are two blog posts to help you out. The first is from Dr Dave Nicol with 5 tips to help improve your recruitment of new grads - although the tips are just as important no matter what the position is you're recruiting for! The second post is nice and short - a reminder that it's time for a bit of housekeeping on your website. Specifically, it's time to tidy up your broken links using a nice, easy, free, online tool.

Last week we asked for 10 minutes of your time to complete an online survey on veterinarians' views of pet owners' use of the internet for pet health information. This week it would be a great help if you could share a new link with your clients and ask them to take part in the other side of the research - scroll down to find out more.

Also this week the 2018 VNCA Vet Nurse & Student Vet Nurse of the Year nominations are now open. You can find out more below as well as a link to the online nomination form.

I've also come across an interesting resource: Vet Oncologist - Online Consultation Service. There are some really great resources on their website for both you and your clients - find out more below.

See? There's nothing fluffy about that lot is there?

Our aim is to help you - save time, connect & discover!

Enjoy your reading :)
Judy Signature
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Vetanswers Blog Posts
5 hiring tips to improve your new veterinary graduate retention rate

5 Hiring Tips To Improve Your New Veterinary Graduate Retention Rate (Guest Post)

Recruitment is a minefield where the wrong decision can be costly and damaging. With as many as 40% of new graduates reported to leave their job within the first 3 months (RCVS Survey of Recent Graduates 2013), it seems like something is going wrong in the matching process.
how-many-broken-links-are-on-your-veterinary-practice-website-2

Do you know how many broken links are on your veterinary practice website?

Broken website links – what's the problem with them anyway? Well apart from not looking very professional when a client clicks on them, they also don’t do great things for your Search Engine Optimisation (SEO). Here's an easy way to clean them up.
Facebook reviews eNews
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Vet Nurse OTY 002

2018 Vet Nurse & Student Vet Nurse of the Year Awards - Nominations now open

Honouring excellence in the Veterinary Nurse profession

This is an awesome opportunity to recognise and celebrate your vet nurse who provide "... exceptional service, delivers the highest possible standard of care and occupies a pivotal position in the veterinary health care team."

Nominations close: Friday 13 July 2018

The Prize:

Winners of Veterinary Nurse and Student Veterinary Nurse of the Year awards will receive:

▪ Full registration to the VNCA Conference 2019
▪ Flights from nearest capital city to Brisbane to attend the conference
▪ Three nights accommodation
▪ VNCA Gift pack: Full set of crib cards, VNCA badge and e-CPD voucher
▪ Personalised individual trophy and your name engraved on the VNCA perpetual trophy.
▪ Full registration to the VNCA Conference 2019
▪ Flights from nearest capital city to Brisbane to attend the conference
▪ Three nights accommodation
▪ VNCA Gift pack: Full set of crib cards, VNCA badge and e-CPD voucher
▪ Personalised individual trophy and your name engraved on the VNCA perpetual trophy.

For more information - visit the VNCA website here...
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Clients using the internet for pet health info...
B and W - iStock 000025673233 Medium 2

What do your clients think?

Last week we asked you to help out research by completing a survey on your thoughts when your clients used the internet to access pet care information. You can read more about the survey here: Australian Survey: veterinarians’ views of pet owners’ use of the internet for pet health info

This week we're asking you to help out the research by sharing a link with your clients.

What is this research about?

Dr Lori Kogan is a researcher at Colorado State University working with James Oxley, an independent researcher and Dr Susan Hazel, a senior lecturer at the University of Adelaide. Together they are currently trying to find out information about how pet owners use the internet for pet health information.

Little research has looked at the use of the internet by pet owners in relation to pet health and therefore they would like to investigate this area in more detail. They feel that more research would help inform veterinarians and develop detailed guidelines for pet owners who wish to find more information on the internet.

Who is eligible to take part?

They are asking for pet owners who live in Australia and are 18 years or older.

Here's the link to the survey to share with your clients: https://colostate.az1.qualtrics.com/jfe/form/SV_40LgJDrBDQQ4aj3
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Interesting Resource.....
vet oncologist 3

Vet Oncologist - Online Consultation Service

Thanks to our friends at Pets Need A Life Too for sharing a post on their FB Page about this online consultation service.

Specialist support for your oncology patients

What's it all about?

"Our oncology telemedicine service supports vets globally treating canine and feline oncology patients. We ensure your patients have a firm diagnosis, receive options for appropriate clinical staging, prognosis and an up-to-date treatment plan. Our goal is to help vets to improve the quality of life of veterinary cancer patients. Reports are detailed, practical, include chemotherapy protocols and are provided within 48 hours."

Resources you can find on the Vet Oncologist website

On the Vet Oncologist website you'll find information for vets including a list of useful articles.

There's also a section for Pet Owners with useful links and resources to help them better understand more about cancer and potential treatment options.

Click here to visit the website & find out more...
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Love this suggestion from Seth Godin

Missing from your job description

By Set Godin

Seth suggests this checklist could be good to add to your job description if you work in an office but I think most things on the list could help any environment you may work in - especially the last one :)

Wouldn't be great if we all worked together to tick all the boxes on the checklist?

Seth's suggestions:

▪ Add energy to every conversation
▪ Ask why
▪ Find obsolete things on your task list and remove them
▪ Treat customers better than they expect
▪ Offer to help co-workers before they ask
▪ Feed the plants
▪ Leave things more organized than you found them
▪ Invent a moment of silliness
▪ Highlight good work from your peers
▪ Find other great employees to join the team
▪ Cut costs
▪ Help invent a new product or service that people really want
▪ Get smarter at your job through training or books
▪ Encourage curiosity
▪ Surface and highlight difficult decisions
▪ Figure out what didn't work
▪ Organize the bookshelf
▪ Start a club
▪ Tell a joke at no one's expense
▪ Smile a lot.
▪ Add energy to every conversation
▪ Ask why
▪ Find obsolete things on your task list and remove them
▪ Treat customers better than they expect
▪ Offer to help co-workers before they ask
▪ Feed the plants
▪ Leave things more organized than you found them
▪ Invent a moment of silliness
▪ Highlight good work from your peers
▪ Find other great employees to join the team
▪ Cut costs
▪ Help invent a new product or service that people really want
▪ Get smarter at your job through training or books
▪ Encourage curiosity
▪ Surface and highlight difficult decisions
▪ Figure out what didn't work
▪ Organize the bookshelf
▪ Start a club
▪ Tell a joke at no one's expense
▪ Smile a lot.

You can read the whole post (although this is most of it!) here...
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Vetanswers Daily Top Tips
Top Veterinary Tips

Missed this Week's Top Tips?

Just click on the Tip to find out more...

Monday 23.04.2018: Unfortunately, the days where a piece of paper on the wall automatically meant your veterinary clients viewed your knowledge as absolute are gone (if they ever did exist).
Tuesday 24.04.2018: No job is worth your mental health and there is no shame in leaving – even if you have only been in the workplace a short time.
Thursday 26.04.2018: The more knowledge you gain and then apply this knowledge in building your skills, the more your confidence levels increase.
Friday 27.04.2018: Like it or not, the one thing that matters most in determining whether your Veterinary business succeeds or fails miserably is sales and marketing.
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This Week's News

For you:

▪ How I went from receptionist to practice owner (dvm360)
▪ 5 reasons you aren't finding good candidates - and what you can do about it (Talent Propeller Blog)
▪ Stop the progression to aggression (dvm360)
▪ Is resilience an employer’s obligation? (HRM)
▪ How I went from receptionist to practice owner (dvm360)
▪ 5 reasons you aren't finding good candidates - and what you can do about it (Talent Propeller Blog)
▪ Stop the progression to aggression (dvm360)
▪ Is resilience an employer’s obligation? (HRM)

To share with your clients....

▪ When Should You Take Your Cat to the Vet Immediately? (PETPav)
▪ Who's a good boy? Why 'dog-speak' is important for bonding with your pet (Science Daily)
▪ How to Successfully Control Cat Allergies! (PETPav)
▪ Curious Kids: Why do sea otters clap? (The Conversation)
▪ When Should You Take Your Cat to the Vet Immediately? (PETPav)
▪ Who's a good boy? Why 'dog-speak' is important for bonding with your pet (Science Daily)
▪ How to Successfully Control Cat Allergies! (PETPav)
▪ Curious Kids: Why do sea otters clap? (The Conversation)
 
 
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