As a quality manager or risk manager you would most likely need to know everything about your product risks by getting their notifications into your mailbox. Simple requirement but not as simple to configure unless you are a Jira power user. We will therefore describe how you can get only the needed notifications about the risks in the following paragraphs.
CONFIGURE JIRA NOTIFICATION SCHEME
Every project has an assigned notifications scheme as part of the project settings. Notifications scheme connects issue lifecycle events with a particular user, e.g. if an issue is commented (commenting event/action takes place) only the issue reporter will get the notification email. There are plenty of different actions that can happen with your issue (or risk) and it is best to review the scheme and try to refine the notification process.
You can link users or usergroups to different issue events. ...on how to do that, please read on...
SUBSCRIBE TO A JIRA FILTER
Another option to get notifications, or even reporting about your risks from your risk projects is by subscribing to a Jira filter.
Jira search queries are called filters and you can use filters also as a baseline for notifications. Let’s assume that you are holding weekly risk review meetings with your quality team and need updates and new risks to your mailbox every Monday in order to prepare for the review meeting.
The Jira query results will provide you with all the necessary information you need. You can then connect these searches to the notifications & receive the results to your mailbox. ...on how to do that, please read on...
To learn more about setting notifications for your risks to help risk reporting, please continue reading...
