Hi Member,

I've only just got over Valentine's Day!

Ok - I admit it. I had no idea that today was 'Love Your Pet Day' until I read Dr Jo's excellent blog Post 'An Open Letter to my Dogs for "Love Your Pet Day".

I know you're probably all thinking the same as me (...see cartoon below.....) but it's a bit of fun and next year I'll get onto it earlier as it's another great opportunity to connect with your clients.

If you haven't taken the opportunity I'd love for you to take part in the super quick online survey on 'Forward Booking' - Do You? Don't you?

The blog posts this week offer some tips on how to get along with those you work with who may not be the easiest - dealing with them can be tricky, especially if you're not the boss.

It's also time (if you haven't already) to get back into those regular Team Meetings. I admit that meetings can be a complete waste of time (See blog post: Do you have meetings from hell in your veterinary practice?) but the right tools can be a huge help. See links below to a couple of Templates for Meeting Agendas & Minute.

February's CPD Calendar has been updated again! It may be the last week of February but there are still 20 different training opportunities for you to check out.

I've also come across some great resources including the release of some handy new crib cards from the VNCA all about Pocket Pets and an Infographic on Veterinary Online Marketing Report from LifeLearn that has some links to some excellent FREE resources on social media - check them out.

Our aim is to help you - save time, connect & discover.

Enjoy your reading :)

Judy

Team Meeting Agenda & Minutes Templates

If regular team meetings are not already part of your normal operating practices - now is the time to start.

Visit the 'Management Resources' Page on the Vetanswers website and download these two templates then decide which one best suits your needs:

1. Template 1: Team Meeting Agenda & Minutes

2. Template 2: Team Meeting Agenda

NEW!! VNCA Pink Crib Card sets now available... Everything about Pocket Pets

The new pink set focusing on Pocket Pets is all about Guinea Pigs, Rabbits, Ferrets, Rats and Mice

A quick reference chart is also included with each species heart rate, respiratory rate, temperature, body weight and average lifespan to make tricky moments easy when you are on the spot with a difficult client’s question!

Check out the Yellow, Blue & Green Crib sets too - great resources to keep handy.

Click here here to find out more!

LifeLearn: 2015 Veterinary Online Marketing Report

This easy to read Infographic presents the findings from a 2014 survey on veterinary online marketing. No surprise that Facebook is still leading the way!

It also includes links to a number of useful resources:
1. Guide to Facebook Advertising
2. Blogging Your Way to More Business
3. Introductory Guide to Video Marketing
4. Veterinary Marketing Blog - For Veterinarians

Click here to see the Infogram

Missed This Week's Top Tips from Vetanswers?

Just click on the Tip to see more information..

Friday 13.02: If we act in line with our values, it balances and we have a feeling of well-being and vitality.
Monday 16.02: Given the opportunity, you might be surprised at how capable your team members can be
Tuesday 17.02: Recognising the owner’s investment in the knowledge they have garnered themselves, using language that pet owners understand without being patronising, asking the right questions in the right way, without being judgemental or forcing them into a defensive position, is what modern veterinary practice is truly all about.
Wednesday 18.02: Telling stories is only part of the secret and the right image can make a huge difference to the emotional response from veterinary clients to your important information.
Thursday 19.02: How you meet people’s core needs should be reflected in everything you do from your website and social media presence, right the way through to the information sheets you hand out, and how you interact with pets and their owners on the phone and once in your veterinary practice.