It’s all a matter of time.
There’s a fundamental constraint on this system: time. While the options are increasing, our time isn’t. Yes, ease of access is helping us be more efficient so we can do a little more with the time we have. But as the options increase, both online and offline, we are forced to make a choice. It’s simply not possible to do it all. And this is what brings us to branding.
Given our time constraints and need for digital-analog balance, consumers need ways to simplify the selection process. Branding provides a framework for clearly expressing your story through visual and experiential communications. When a great brand resonates with you, it’s usually the result of how you feel about it— your experience of the brand. Engineering a predictable feeling is the core of the branding process.
By understanding the interconnection between digital and analog experiences, the role of brands are becoming clear. Branding is more understood as a valuable tool for building value, and enabling consumers to discover, experience and love what they choose.
Where are we heading? I see increased demand for experiential brands that help provide balance by taking us into craft and culture. Like watching YouTube, our experiences in shopping, dining and hanging-out need to provide that same sense of discovery and surprise.
Next month we'll explore the role of retail in terms of these concepts. Until then, enjoy something pumpkin spiced— this year's choices for that experience have also expanded.