Dear Valued Customer,

Dubai Customs is coming up with the following enhancements on Mirsal-2 application. These changes will be available effective July 17, 2020.

1- Upgrade of Customs Services on Dubai Trade (IE11 Requirement):
Dubai Customs is pleased to announce upgrading of its services on Dubai Trade in order to provide improved customer experience and enhanced system security.
For this purpose, Customers must have Internet Explorer version 11 installed on their machines in order to use upgraded Customs services on Dubai Trade.
Internet Explorer version 11 should be used with the compatibility settings as disabled.

2- Upgrade of Digital Certificate Active X component:
As part of upgrading Customs services on Dubai Trade, Dubai Customs is now publishing a new version of Active X component for IE11 which requires PC admin privileges to install. This new Active X component is required to acquire digital signature at time of submission of declaration and claims through Dubai Trade. It is also required for registration of Customer’s digital certificate with Dubai Customs via Dubai Trade.
For this purpose, customers must install this new Active X component on their machines, preferably before the effective date of July 17, 2020. Please click on the here for detailed Installation Guide of installing this new Active X component.

3- Installation of Adobe Acrobat PDF browser plug-in for GCC Declaration Print Out:
To use Customs declaration print service via Dubai Trade, customers Must Have Adobe Acrobat PDF browser plug-in on their machines.

4- Display Net Weight of items at correct place in GCC declaration print out:
Currently actual weight of items declared in the invoice line items of declaration are printed in the Gross Weight column of declaration print.
The Declaration print format is updated to show weight declared in the invoice line item at Net Weight column of the Customs Declaration print.

5- Enable Clearance Message to Gate Controller of FZs for Courier Land declarations:
Facility is now provided to automatically send declaration clearance message to Gate Controller of Free Zones upon clearance of “COURIER LAND” declarations that are going out of the Free Zones.
Gate controlling authorities of free zones will now start receiving Customs Declaration clearance message for Courier land channel Declarations.
This enhancement is expected to facilitate smooth movement of Courier land channel goods through free zone gates.

6- Send Importer TRN to FTA if goods moving to Undesignated FZ Company from Designated FZ Company:
Change has now been made to send TRN of Importer (instead of that of Exporter) to FTA if goods are moved under FZ Transit declaration from FTA-Designated FZ Company to FTA-Undesignated FZ Company.
In this regard, VAT payment accountability, towards FTA, is now with the Undesignated FZ Company if goods are moved into that free zone under ‘FZ Transfer between Dubai based FZs’ declaration.

7- Display of Expo 2020 Logo on relevant screens and prints:
Provision is now available to display EXPO 2020 LOGO on all relevant screens and prints (including GCC declaration printout) of Declaration, CDM, and Inspection if declaration belongs to Expo registered customer licensed by Expo 2020 Authority.
Purpose of displaying Expo Logo is to indicate cases of providing priority clearance and relevant support to customer wherever applicable.