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Newsletter #65 for February 21, 2012

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Can You Find it for Free?

One of the reasons we do what we do here at SmallWaterSupply.org is because there is so much available to help small system water and wastewater operators, completely for free. We want to help you find that great, free stuff!

This article from Franklin Electric inspired today's important reminder. Not because we want you to visit their training headquarters, but because it is an important lesson to do your homework.

You likely receive pitches and flyers for many commercial products and services. While the vast majority of these are reputable and likely to serve your needs, we know that money is tight for small communities.

Search our document database for a do-it-yourself manual or information on a topic, post a question in our forum or contact us directly for help. We are here to do the legwork for you, maybe there is a trainer you were not aware of, or there is a case study that highlights a situation similar to the one you are facing. Whether for a product, or just for training, do your homework before you buy and you might find significant cost savings.

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SmallWaterSupply.org Blog

From the SmallWaterSupply.org Blog

New: Coordinating Tribal Technical Assistance - Technical assistance providers and federal agencies that serve and support tribal water and wastewater systems have developed a unifying and comprehensive strategy to coordinate services.
Use Checklists & Forms to Organize Your Small Water Supply - Find out what type of tools you can use to easily get started improving your supply's management.

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Video of the Week

In each week's newsletter, starting in 2012, we will highlight an excellent video worth watching. That video will also be featured on our home page during the week. Visit our archive for past features.

This week's featured video provides an overview of the Drinking Water Advisory Communication Toolbox that we have been blogging about here on SmallWaterSupply.org. There have been 3 posts so far, 1, 2, and 3, over the past few months. This webinar recording, originally intended for a state government audience, explains how to work with other community stakeholders and communicate effectively during an advisory. You can download the slides for this presentation from ASDWA here.

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Webinar on the Drinking Water Advisory Communication Toolbox

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Weekly Reading for February 21, 2012

Each week we'll provide a collection of our favorite links we know you'll love too!

Capturing Water Utility Knowledge with GIS - This article explains why and how to utilize GIS tools to building a utility's information library.
Top 5 reasons not to give your customers more time to pay - Find out how being strict on shut off dates will help make running your system easier.
DNR requiring upgrades to 10 Fruitland-area wastewater systems - Small communities in Missouri face hefty costs to comply with clean water regulations.
Winning the Battle - Small Virginia community uses innovative and inexpensive approach to address zinc problems in wastewater influent.

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IT'S (About) PEOPLE

Taking samples. Flushing lines. With all the day to day, it can be challenging to think about what providing water and sewer services is really about. No matter how you slice it, what we do in this industry is by the people, for the people.

In this post from the Non-Profit Marketing Blog, Katya Andresen shares some very insightful reminders about improving our relationships with people.

4 things your supporters want

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SmallWaterSupply.org Calendar

Don't Forget - Upcoming Free Webinars

February 22 - Wastewater Treatment Fundamentals
from Water Environmental Federation
This webinar will cover the following topics: definitions, types of pumps, conversion factors, and permit education.

February 23 - Listening Session on CCR Rule
from US Environmental Protection Agency
This webinar is an open forum, requesting your feedback on how to enhance the communication and delivery of the annual water quality report.

February 26 - Personal Protective Equipment
from Pacific Northwest Clean Water Association
This webinar will introduce personal protective equipment, including applying a framework for implementing personal protective equipment programs

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About SmallWaterSupply.org

SmallWaterSupply.org is a free service, grant-funded to support small community water and wastewater operators with comprehensive resources and information in one easy-to-use place. We also serve the 800+ training, primacy, and technical service organizations, by helping operators get to their information. We aren't buying, selling, or advertising anything. You can call us at 1-866-522-2681 if you need assistance.

Want to use one of our articles?

We hold a liberal fair use policy here at SmallWaterSupply.org - we'd love for you to share our work. We only ask two things if you choose to duplicate one of our blog posts or newsletter articles, no advance permission required:

1. Please credit SmallWaterSupply.org and include a link to the site.
2. Please send us a copy of your publication (info@smallwatersupply.org) to let us know.

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