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Newsletter #64 for February 14, 2012

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Celebrating a Love of Wastewater

On this Valentine's Day, we have a truly great customer service story to share.

A California woman lost a fine piece of jewelry from her husband down the toilet. Four months later, a sanitation department employee shows up at her door. Read the whole story.

If that warmed your heart, today is the perfect day to share your passion for this industry with a loved one. A New York wastewater treatment plant is hosting Valentine's Day tours!

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SmallWaterSupply.org Blog

From the SmallWaterSupply.org Blog

New: Use Checklists & Forms to Organize Your Small Water Supply - Find out what type of tools you can use to easily get started improving your supply's management.
Be More Prepared for Emergencies - Discover some of the most helpful resources for developing practical emergency plans (from May 2011).

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Video of the Week

In each week's newsletter, starting in 2012, we will highlight an excellent video worth watching. That video will also be featured on our home page during the week. Visit our archive for past features.

This week's featured video, Supplying Community Water: You Make the Difference from RCAP, was developed to explain how board members and other local government officials have an important role in managing a small water supply.

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Weekly Reading for February 14, 2012

Each week we'll provide a collection of our favorite links we know you'll love too!

Idaho Rural Water Association Explains Drinking Water Protection to Bonner County PRC - Idaho's rural water affiliate provides information relevant to local political debate about water supply protection.
San Diego State University Offers New Professional Certificate in Water Management - Online program offers courses that help adult learners enter the water industry.
WeTap: Find Water Foundations Near You - A new app for Android, developed by the Pacific Institute, aims to help the public find the closest drinking water fountain. Water supplies can help out by submitting local fountains to the national database.
WaterRF Publishes Report on Energy Efficiency for Drinking Water Utilities - This new, freely downloadable report outlines best practices in the energy efficient design and operation of water industry assets.

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Need Help with Metering?

Two new case studies (from vendors) provide insight into how real world small communities have been saving money and improving customer service.

Chebanse, IL from Master Meter, Inc
Clayton, GA from Mueller Water Products

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SmallWaterSupply.org Calendar

Upcoming Free Webinars

February 22 - Wastewater Treatment Fundamentals
from Water Environmental Federation
This webinar will cover the following topics: definitions, types of pumps, conversion factors, and permit education.

February 23 - Listening Session on CCR Rule
from US Environmental Protection Agency
This webinar is an open forum, requesting your feedback on how to enhance the communication and delivery of the annual water quality report.

February 26 - Personal Protective Equipment
from Pacific Northwest Clean Water Association
This webinar will introduce personal protective equipment, including applying a framework for implementing personal protective equipment programs

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About SmallWaterSupply.org

SmallWaterSupply.org is a free service, grant-funded to support small community water and wastewater operators with comprehensive resources and information in one easy-to-use place. We also serve the 800+ training, primacy, and technical service organizations, by helping operators get to their information. We aren't buying, selling, or advertising anything. You can call us at 1-866-522-2681 if you need assistance.

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